- Full Time
- London, United Kingdom
- 32,720 – 39,769 £ / Year
London North West University Healthcare NHS Trust
Job Summary
An exciting opportunity has become available at the newly developing Ealing Community Diagnostic Centre for a highly motivated and experienced individual to expand their existingmanagerial skills and take on the role as Office Manager.
The post holder will be expected to provide day to day operational management of the Administrative and Clerical staff and confidently navigate the new role by taking a proactive approach to understanding and delivering CDC administrative targets.
Main duties of the job
- To provide day to day operational management of the Administrative & Clerical Staff who work in the CDC as well as across the other Trust sites, when required. The area of responsibility includes recruitment, appraisals, managing attendance and other Human Resource issues.
- Efficient, fast, and accurate clerical work in line with locally agreed practices.
- Effective liaison with GPs, patients, hospital and community staff in respect of Radiological investigations.
- Management liaison with GPs, patients, and other community and hospital staff in respect of Radiological investigations.
- Responsible for 18-week targets pathways
- Super user of Computerised Radiology Information System (CRIS) across all sites.
- To review working practice and systems and make recommendations to ensure efficient and effective delivery of administrative services.
- Manage the processes of referrals received via Cerner and other referral sources.
- To take a proactive approach to understanding the pathways and workflows within the Community and CDC’s.
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Person Specification
Education
Essential
- Educated to degree level or evidence of equivalent level of ability, e.g., considerable experience of working within a business or NHS administrative environment combined with relevant qualification e.g., NVQ3/4 administration
- Computer literate with an IT Qualification in MS Advanced Excel, PowerPoint
Knowledge
Essential
- Experience in analysing and revising workflow processes.
- Hospital patient administration system
Skills
Essential
- Proven experience in Line Manager capacity.
- Numerate and conscientious with the ability to work in a busy environment with frequents interruptions.
Desirable
- Previous experience of dealing with complaints
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 17 April 2024
To apply for this job please visit apps.trac.jobs.