• Full Time
• Berkshire, Bracknell, United Kingdom
• 28,407 – 34,581 £ / Year

Berkshire Healthcare Foundation Trust

Job Summary

Systems Administrator Working from home mostly and Bracknell and Reading occasionally The working pattern can be negotiated.

Do you like solving problems? and have an strong eye for accuracy and process?

If you are self-motivated, able to work from home and maintain passion and motivation, working in a fast paced support environment then this is role for you. Working with our Clinical Services and wider teams you will build systems, understand functionality and work out the most effective way for the systems to support clinical processes.

You will grow and support our 1st line support teams with escalation and support. You will work with suppliers, building good relationships, so where problems cant be solved locally we get the best solutions from our suppliers. In our Trust we mainly use RiO and electornic prescribing and medicines administration (ePMA) together with a number of other systems, so the majority of the role will be focused on RiO and ePMA.

Main duties of the job

About the Job

• Working off your initiative to come up with solutions to problems.
• Understanding guidance from suppliers
• Learning how to build solutions
• Relationship build with lots of IT colleagues internally and externally
• Working day to day within applications using user interfaces and tools to build clinics, wards, and other functionality
• You will spend most of the time at the computer behind screens, talking to people using different technologies.
• To plan with colleagues, timeframes and work needed for a deadline, negotiating deadlines based on experience.
• Engaging in meetings and running meetings with services.

About us

Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solution

We welcome people who share these values to come and work for us.

Benefits of working for us include:

• Flexible working options to support work-life balance.
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave.
• Free parking across Trust sites

Job description

Job responsibilities

The must haves for you to be considered for this role:

• A years experience in an IT environment
• ITIL Foundation or equivalent experience
• Experience of using Microsoft Office Applications
• Effective planning and organisation skills
• Excellent Relationship skills

Person Specification

Education/Qualifications/Training

Essential

• Educated to A Level or Degree or equivalent relevant experience
• ITIL Foundation or equivalent experience

Desirable

• Prince 2 or equivalent
• Microsoft Certified or equivalent level of knowledge

Continuous Professional Development

Essential

• Evidence of continuous personal and professional development

Previous Experience

Essential

• Experience in writing Training Guides
• Formal training in Testing applications – or equivalent experience
• Training users experience
• At least one year’s experience in an IT environment
• Experience of providing diverse services to multiple customers
• Hands onTestingTools, and understanding impact on users
• Experience of specifying system modifications at a technical level
• Experience of liaising/negotiating with external and internal suppliers
• Experience in the use of MS Office Applications
• Experience in an Information / Information analysis skills

Desirable

• 2 years experience working/managing a PAS/Database System
• Basic understanding of XML and HTML
• Familiar with MS Access and SQL Applications and language

Knowledge, Skills & Abilities

Essential

• Understand ITIL framework.
• Good keyboard skills
• Experienced in running workshops or large meetings

Desirable

• Knowledge of NHS Data Sets and handling large volumes of data
• A clear understanding of, and knowledge about, information and information technology requirements as applicable to a large multi-faceted, multi-site organisations

Additional Requirements

Essential

• Ability to travel to multiple sitesfor work and meetings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 03 April 2024

To apply for this job please visit apps.trac.jobs.