System Support Officer: Sponsorship Available

  • Full Time
  • Cambridge, United Kingdom
  • 23,500.00 – 24,500.00 £ / Year


Cloudtech Innovation Limited is a dynamic and innovative IT company committed to pushing the boundaries of technology. As we continue to grow, we are seeking a talented and experienced System Support Officer to join our team.


The System Support Officer is responsible for providing technical assistance and support to end-users within the organization. This includes responding to queries, troubleshooting hardware and software issues, and maintaining systems and networks to ensure smooth operations. The role requires a strong understanding of IT systems, excellent problem-solving skills, and the ability to communicate effectively with users at all levels.

Key Responsibilities:

  • Provide technical support to end-users via phone, email, or in person.
  • Diagnose and resolve hardware, software, and network issues.
  • Install, configure, and maintain computer systems and software.
  • Set up user accounts and permissions.
  • Monitor system performance and conduct regular maintenance tasks.
  • Collaborate with other IT staff to resolve complex issues.
  • Document technical procedures and solutions for future reference.
  • Train users on new technologies and software applications.
  • Stay up-to-date with advancements in technology and industry best practices.
  • Assist in the implementation of IT projects as required.


  • Life insurance
  • On-site parking
  • Referral programme
  • Relocation assistance
  • UK visa sponsorship


  • Bachelor’s (preferred)


  • System Support Officer: 1 year (preferred)
Job Category: Others
Job Type: Full Time
Job Location: United Kingdom

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