Peer Support Worker: Visa Sponsorship Available

Full Time
Sheffield, United Kingdom
25,147 – 27,596 £ / Year

Job Summary

An exciting opportunity has arisen for a highly motivated and enthusiastic individual with lived experience of receiving care from mental health services and lived experience of psychosis or lived experience of extraordinary/unusual / confusing / puzzling thoughts and perceptions.

As a peer support worker, you will be a valued member of the East glade team working alongside a highly skilled multi-disciplinary team. You will be able to share relevant personal experiences and draw on insights and skills developed through your own recovery to come alongside people using services on a one-to-one and group basis to explore people’s own goals and personalised recovery.

We will support your learning as a peer support worker and access an ImROC training programme to develop skills to equip you for a career in peer support.

It is anticipated this will be a dynamic role with lots of variation and will include tasks such as;

  • Providing peer support to people accessing services
  • Understand a person’s experiences in relation to their mental health
  • To enable/assist/support service users to develop self-management of their condition taking an empowering approach to promote independence

Co-production is at the heart of our service and will be vital within the role of peer support worker, in terms of the development of the service.

Main duties of the job

  • To draw upon lived experience to enhance the approaches offered to service users to support their recovery
  • Supporting people in their personal recovery by helping them to identify their strengths, values and aspirations
  • Working with people in public places, and a range of community settings; building and maintaining safe and effective relationships
  • Contribute to the collaborative planning and review of Recovery Goals with service users and team members
  • To work closely with colleagues as part of the team supporting a service user with their recovery
  • To work with a diverse group of people either in groups or individually
  • To provide recovery approaches which are supervised by senior colleagues in the team
  • Support the use of psychological strategies: active listening, problem solving and coping strategies, support for self-management, self-help and self-care
  • Helping service users engage with and build connections and a sense of belonging to their local communities and meaningful activities
  • To work as part of the team supporting the families or carers of service users
  • Support service users to build their understanding and coping skills and autonomy on a one-to-one basis and in therapeutic groups
  • To co-produce and deliver training
  • To assist in the audit and evaluation of services provided

About us

The Eastglade community mental health team provides support to adults living in the south of Sheffield who have complex or ongoing mental health needs.

We provide health and social care support to help aid recovery, promote independence and improve both physical and mental wellbeing.

The support we offer can be described under three broad categories, which includes care for:

  • Psychotic disorders
  • Non-psychotic disorders
  • Personality disorders

All of the support we provide will be based on your individual needs and you will be fully involved in deciding what will work best for you.We will regularly review your care plan with you and anyone else you would like to be involved in your care, such as family, loved one or carer.

The Recovery Service works closely with the Trust’s Home Treatment Team who provide short-term support at home to avoid admission to hospital.

Job description

Job responsibilities

Working with service users and their families or carers:

  • To draw upon your lived experience to enhance the approaches offered to service users to support their recovery. Build and maintain safe and effective therapeutic recovery relationships. Build and maintain safe and effective therapeutic recovery relationships
  • Understand a persons experiences in relation to their mental health
  • Advocating for people to be treated with dignity and respect
  • Acting as a Named Worker for a designated caseload to ensure service users receive a consistent approach and a named person to contact. This will involve building a working relationship and to promote an individuals ability to manage their own needs and independence. As a named worker you will work in collaboration with the Multidisciplinary team to support the overall care and treatment plan of the individual.
  • Support service-user access to digital interventions/technology
  • To work as part of the team supporting the families or carers of someone using services
  • Understand a persons coping strategies and strengths and support people to use these at times of distress or difficult
  • To enable/assist/support service users to develop self-management of their condition taking an empowering approach to promote independence (doing with and empowering, not doing for people).
  • To recognise escalating informing others as appropriate.
  • To report untoward incidents and areas of concern as soon as they arise

Uphold principles/attitudes of anti-discriminatory views/beliefs encouraging inclusivity and challenging discriminatory attitudes/practices

Working with colleagues as part of a team:

  • To work collaboratively with other members of the teams and to build and maintain effective working relationships with colleagues
  • Adhering to working with the systems set and agreed within the Organisation to benefit the team process, individuals and service-users.

Co-produce therapeutic groups:

  • To co-produce and facilitate therapeutic groups for service users designed to support their recovery including helping build their understanding and coping skills
  • To assist in the audit and evaluation of groups

Co-produce staff training:

  • To co-produce and deliver training (with team members and other Peer Support Workers across SHSC)

Personal responsibilities:

  • Negotiation to working flexibly to ensure service needs are met, taking into consideration the job role and competency framework.
  • At all times represent trust values, uphold credibility with the team, the wider health community and with external agencies
  • Adhere to Trust standards of behaviour and expected performance

Administrative responsibilities:

  • Be responsible for maintaining up-to-date daily records
  • Adhering to information governance guidelines
  • To encourage service-users voice to be heard throughout their clinical records

Service development:

  • Contribute to/be involved in service development
  • Participate in promotion of the team and PSW to the directorate and wider trust
  • Be involved in recruitment processes

Person Specification



  • Lived experience of psychosis or lived experience of extraordinary / unusual / confusing / puzzling thoughts and perceptions
  • Knowledge of mental health and associated difficulties, including primary and secondary health & social care in relation to recovery principles and practice.
  • Knowledge of the philosophy and principles of co-production and service user and carer led recovery initiatives.
  • Awareness of the impact of stigma and discrimination and knowledge of trauma-informed care.
  • Excellent communication, interpersonal, verbal and written skills.
  • Good IT skills, including some knowledge of and skills in the use of Microsoft Office software programs, e.g. Word, Outlook, PowerPoint
  • Excellent problem solving and organisational skills.

Training and Qualifications


  • Educated to GCSE level in Maths and English Language, or equivalent.
  • willingness to undertake any further training as required.



  • Direct experience of using mental health or voluntary services and ability to use this experience positively in the role and be willing and able to share one’s own personal recovery to help others.
  • Personal experience of recovery and being in a supportive and enabling role.
  • Experience of being with people who use mental health services and some experience of supporting them with their recovery.


  • Experience of providing training and / or group work.
  • Experience of working in the health or voluntary sector and/ or partnership working.
  • Experience of working in a community facing role.
  • Experience of working in a team or a group environment.
  • Wide range of life experiences to bring an enabling and positive view of opportunities for others.



  • Ability to work flexibly to meet the needs of the role, and to cope with changing situations, needs and demands and a varying timetable of work.
  • Ability to develop and maintain safe and effective therapeutic recovery relationships.
  • Commitment to recovery philosophy and values.
  • Willing to travel within a geographical area in a timely and effective manner.
  • Genuine passion for working with people who experience mental health conditions specific to the service
  • Ability to work on own initiative as well as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 19 May 2024

To apply for this job please visit

Job Category: support worker
Job Type: Full Time
Job Location: United Kingdom

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