Patient Services Assistant

£20.38k per annum

Job Details:

DSFS Ltd are looking to recruit hardworking, enthusiastic individuals to join our Domestic Services Team to provide a high quality domestic service to the new Urgent & Emergency Care Department based at Chesterfield Royal HospitalWe couldn’t run our hospital without you and the fantastic work you will do by keeping the Urgent & Emergency Care Department areas clean, tidy, and also by reducing the risk of infections and effectively helping keep our staff well and our patients safe.

You will get job satisfaction from seeing how you make such a big impact by keeping everything ticking over smoothly, your dedication will shine through. We want you to be proud to wear the green coloured domestic Patient Services assistant uniform, feeling a strong and vital part of our hospital team – knowing you are working side by side on the frontlines making a HUGE difference every single day, everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Current Positions available are:-

13:00 – 17:00 = 4 hours x 5 days per week 20 hours

07:00 – 13:00 = 5.5 hours x 2 days per week 11 hours

13:00 – 17:00 = 4.0 hours x 2 days per week 8 hours

08:00 – 17:00 = 8.5 hours per day 1 x 25.5 hours over 3 days

08:00 – 17:00 = 8.5 hours per day 1 x 17.0 hours over 2 days

17:00 – 20:00 = 6 hours x Sat & Sun  

Interview dates 11th and 12th May

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Main duties of the job

Communicate verbally with the Domestic Working Supervisor and colleagues by phone and through written procedures and Maintain accurate and complete records of all cleaning activities ensuring an effective exchange of information about cleaning tasks and service needsCarry out cleaning duties in designated area of responsibility following thorough schedules and guidelines.Assist with cleaning duties in any area of the organisation as required to support service delivery

Follow all policies and procedures in relation to working within Chesterfield Royal Hospital

Pro-actively support the continued improvement of the Domestic service

Working for our organisation

Derbyshire Support and Facilities Services (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just over 700 staff in Facilities, Estates, Procurement, ICT, Patient Records, Switchboard, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive workforce by valuing and welcoming everyone’s abilities, uniqueness, and individuality.

All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it.

By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together. 

Detailed job description and main responsibilities

Please see the Job Description and Person Specification attached to this vacancy. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that is required, along with the positions we have available.

Person specification

Qualifications and Training

Essential criteria
  • •To be able to read and understand to the required standard
Desirable criteria
  • •Basic education to include Maths and English
  • •Basic knowledge of Health and Safety and COSHH regulations


Essential criteria
  • •Understanding the importance of confidentiality
Desirable criteria
  • •Experience of working in a hospital environment
  • •Previous experience in a similar environment

Skills and Knowledge

Essential criteria
  • •Good communication skills both written and verbal
  • •Ability to carry out instructions accurately
Desirable criteria
  • •Able to undertake the physical aspects of the post
  • •Basic IT skills

Personal Attributes

Essential criteria
  • •Flexible and reliable attitude to working arrangements
  • •Ability to work alone and as part of a team

COVID19 Vaccination

Chesterfield Royal Hospital NHS Foundation Trust is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants


Communications throughout the application process will be via e-mail therefore please check your e-mail account and NHS Jobs account regularly. References are also requested by email (where possible). Therefore to speed up the recruitment process please provide an email address for all referees when completing your application form.

If you require any support in completing the application form, please do not hesitate to contact the HR Support Services team on View phone number on and we will be happy to provide assistance.

Please see the attached documents and links in relation to working for Chesterfield Royal Hospital NHS Foundation Trust. In particular, the general conditions of employment and benefits of working for the trust.

This role is part of the integrated health and social care community across Derbyshire, where there are many opportunities to work across different locations and providers developing new and different skills. Whilst this role is initially based in Chesterfield there may be future opportunities to be based at different locations within the health and social care community which we may talk to you about in the future.

Job Category: Health
Job Type: Full Time Part Time
Job Location: Chesterfield

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