Patient Services Assistant- catering

£20.27k per annum

Job Details:

DSFS are looking to recruit the right candidate for the role of  Patient Services Assistant, who are to provide patient catering services for the Patient Services Department which is within the facilities division.

The role involves the delivery of patient meals and drinks to ward-based patients.

The hours of work are on a rota basis and are:-

16 hours 15:00 – 19:30 4 shifts per week 

16 hours 15:00 – 19:30 4 shifts per week 

18 hours 08:00 – 14:30 3 shifts per week 

DUAL 20 hours 15:00 – 19:30 5 shifts per week 

The rota will be based on 10 weekly, including some weekends and bank holidays.

Main duties of the job

Catering duties will be to provide a high standard of food and drink service to ward areas within Chesterfield Royal Hospital.  Other duties include ensuring all kitchen areas are cleaned efficiently and promptly to the required specified standards in line with Trust policy and ensuring patient’s meals are served efficiently to assure food quality and to meet the required specification in line with Trust policy.

The Patient Services Department is committed to providing ongoing training on various topics about the job description. No previous experience is required as full in-house training will be provided for delivering patient meals and cleaning kitchens.

Working for our organisation

Derbyshire Support and Facilities Services (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just over 700 staff in Facilities, Estates, Procurement, ICT, Patient Records, Switchboard, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible and proactive.

DSFS is proud to strive to achieve a truly diverse and inclusive workforce by valuing and welcoming everyone’s abilities, uniqueness and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences, our culture becomes richer and makes us stronger together.

Detailed job description and main responsibilities

For full details of this exciting role, please refer to the full Job Description and Personal Specifications attached to this vacancy.

Person specification

Qualifications and Training

Essential criteria
  • •Basic Food Hygiene Certificate
Desirable criteria
  • •Level 2 Cleaning Building Interiors (or equivalent)
  • •Customer Care Training
  • •GCSE to include Maths and English or equivalent or equivalent experience


Essential criteria
  • •Demonstrate basic knowledge of Health & Safety
Desirable criteria
  • •Experience working within a hospital environment
  • •Previous experience in a similar post

Skills and Knowledge

Essential criteria
  • •Ability to multi-task
  • •To understand and be able to carry out instructions to set specifications
  • •Good interpersonal skills
Desirable criteria
  • •Good communication skills

Personal Attributes

Essential criteria
  • •Awareness of confidentiality
  • •Ability to work within a team without constant supervision, utilising own initiative
  • •Adaptable to meet the needs of the service
  • •Professional appearance
  • •Ability to undertake physically demanding activities

COVID19 Vaccination

Chesterfield Royal Hospital NHS Foundation Trust is committed to ensuring the safety of all our staff and patients, therefore, encourages and supports staff to be vaccinated against COVID-19 as this remains the best line of defence against the virus.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitable EEA or EU worker can fill the post. For further information, please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants


Communications throughout the application process will be via e-mail therefore, please check your e-mail account and NHS Jobs account regularly. References are also requested by email (where possible). Therefore to speed up the recruitment process, please provide an email address for all referees when completing your application form.

If you require support completing the application form, please do not hesitate to contact the HR Support Services team on the View phone number on chesterfield, and we will be happy to provide assistance.

Please see the attached documents and links about working for Chesterfield Royal Hospital NHS Foundation Trust. In particular, the general conditions of employment and benefits of working for the trust.

This role is part of the integrated health and social care community across Derbyshire, where there are many opportunities to work across different locations and providers developing new and different skills. Whilst this role is initially based in Chesterfield there may be future opportunities to be based at different locations within the health and social care community which we may talk to you about in the future.

Job Category: Health
Job Type: Full Time Part Time
Job Location: Chesterfield

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