Patient Services Assistant Administrator Supervisor

£21.69k – £22.21k per annum

Job Details:

DSFS Ltd are looking to recruit into the post of Patient Services Assistant Administrator Supervisor on a 30 hour per week contract.

The post holder will provide administrative support to the Patient Catering and Domestic Services team directly, working alongside other administrative colleagues in the team.

This is a fast paced and varied role. The post holder will have the opportunity to build relationships with a wide group of colleagues. The job role activities are varied, and workload can be sporadic

  • Great communication skills are essential.
  • Great organisational skills and ability to prioritise is a must.
  • Experienced in Microsoft office

Interview date to be confirmed

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Main duties of the job

The post holder will have excellent attention to detail and organisational skills as the role will involve the coordination and implementation of office procedures. This will require a high degree of organisational skills and excellent working knowledge of administration systems.

The post holder will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills.

They will be responsible for prioritising various administrative duties e.g. organising meetings and informal minute taking, electronic filing, updating staff health roster system, document formatting, compliance data collation, financial ordering/invoices processing, and data input on various digital systems.

Previous experience in a busy administrative setting, using Microsoft office outlook, word and excel is essential. Additional experience working within Facilities Management within an NHS setting would be advantageous.

Candidates must be able to demonstrate and give examples of their experience within their supporting information relating to the essential criteria outlined on the job description.

Working for our organisation

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just under 1000 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone’s abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together. 

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Detailed job description and main responsibilities

Please see the Job Description and Person Specification attached to this vacancy. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that is required.

Person specification

Qualifications and Training

Essential criteria
  • •GCSE English and Maths or equivalent
  • •Basic food hygiene qualification
  • •NVQ level 3 in relevant subject
  • •Must be willing to attain ILM qualification
Desirable criteria
  • •Intermediate Food Hygiene Certificate
  • •ILM or equivalent attained
  • •BTEC Infection Control Intermediate


Essential criteria
  • •Previous supervisory experience in a similar environment
  • •Excellent interpersonal skills and communication skills
  • •Ability to lead a team
  • •Able to work under pressure and on own initiative
  • •Basic knowledge of Health and Safety/Food Safety
Desirable criteria
  • •Experience of working with domestic and catering teams within an acute hospital
  • •Proven experience of supervising employees within a service environment and maximising the performance of their team

skills and knowledge

Essential criteria
  • •Computer literate (Word, e-mail, Internet)
  • •Ability to meet deadlines
  • •Decision making skills
  • •Customer care focus
  • •Leadership skills
  • •Quality monitoring
  • •Ability to retrieve, record and pass on accurate information, verbal and written
Desirable criteria
  • •Auditing experience and use of electronic auditing tools
  • •Experience in report and file note writing
  • •Knowledge and understanding of the NHS appraisals process
  • •Experience in first line HR procedures (sickness, capability, grievance)

COVID19 Vaccination

Chesterfield Royal Hospital NHS Foundation Trust is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants


Communications throughout the application process will be via e-mail therefore please check your e-mail account and NHS Jobs account regularly. References are also requested by email (where possible). Therefore to speed up the recruitment process please provide an email address for all referees when completing your application form.

If you require any support in completing the application form, please do not hesitate to contact the HR Support Services team on View phone number on and we will be happy to provide assistance.

Please see the attached documents and links in relation to working for Chesterfield Royal Hospital NHS Foundation Trust. In particular, the general conditions of employment and benefits of working for the trust.

This role is part of the integrated health and social care community across Derbyshire, where there are many opportunities to work across different locations and providers developing new and different skills. Whilst this role is initially based in Chesterfield there may be future opportunities to be based at different locations within the health and social care community which we may talk to you about in the future.

Job Category: Health
Job Type: Full Time
Job Location: Chesterfield

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