Improvement Programme Lead/Educator

£47.13k – £53.22k per annum

Job Details:

We are seeking an enthusiastic, innovative and talented individual to join our Royal Academy of Improvement, providing leadership and enablement to the design, development and delivery of an ambitious improvement programme.

The post holder will engage with key stakeholders, motivating and supporting our people to collaboratively develop care and clinical pathways that maximise health outcomes and value through workforce transformation. The post holder will facilitate quality improvement techniques, maintain rigorous programme governance and documentation management throughout the lifecycle of each assigned programme.

The post holder will have the ability to manage and coordinate multiple deliverables and interdependencies concurrently within an environment of rapid change. They will communicate effectively with both internal and external stakeholders at varying levels of expertise and responsibility.

We’re on a journey to embed a culture of improvement across our teams, over 140 colleagues have completed QSIR training and your role will be essential to supporting this culture development.  QSIR training delivery experience is beneficial but not essential as we will support you to meet this requirement. With our new Urgent and Emergency Care building opening in 2023, it’s a great time to work with us to influence and shape project delivery.

Main duties of the job

Please see the Job Description

Working for our organisation

The Royal Academy of Improvement is a welcoming team responsible for facilitating and leading improvements and transformation. We all take part in supporting each other across forums that are important to us including the Race, Equality and Cultural Inclusion Network, Environment Group, Health and Wellbeing group.

We actively welcome applicants from underrepresented groups, please contact us and see if we are a good fit for you. We work in a hybrid role from the office base within the Trust and from home to ensure flexibility wherever possible.

Leadership is at the heart of what we do at Chesterfield Royal Hospital, we offer leadership development opportunities, apprenticeships, wellbeing offers with a regularly updated timetable and provide lots of opportunity to work alongside other senior colleagues. These are included in our offer to you regardless of the nature of your contract timescale.

Our team is made up of people from different professional backgrounds including our Medical QI Officers, Therapists, Nurses, Pharmacists, Service Managers and people from non-NHS backgrounds.

We regularly host medical students on QI placements – and the feedback is always amazingly good about working within the team.

Detailed job description and main responsibilities

The Improvement Programme Lead will lead and drive challenging improvement programmes for clinical and nonclinical services. Aligned to the well established Royal Academy of Improvement, this is a key leadership role working with senior colleagues and clinicians to design implement and monitor improvement programmes which will deliver high quality patient care, improved outcomes, and high value services.

If you would like to have a conversation prior to applying please contact Carly Ryan or Vic Hall in the first instance to book a time with Claire Hinchley

Person specification


Essential criteria
  • Masters degree or equivalent level experience
  • Project management qualification
Desirable criteria
  • Quality Service Improvement and Redesign (QSIR) Associate Member
  • Leadership qualification


Essential criteria
  • A proven track record of programme management experience preferably within a healthcare setting.
  • Experience of leading improvement programmes and complex change, whilst developing and maintaining high standards of quality
  • Experience in establishing and leading multidisciplinary/ professional teams through change
  • A proven track record in motivating and influencing others.
  • Experience in designing and delivering training in improvement tools and techniques.
  • Financial and operational management experience of large scale programmes/ projects
  • Working knowledge of the national NHS improvement agenda.
Desirable criteria
  • Experience in teaching the QSIR programme
  • Experience and working knowledge across a range of clinical services.

Skills and Knowledge

Essential criteria
  • Highly developed interpersonal skills including the ability to communicate and influence at all levels and to work collaboratively with a variety of stakeholders
  • Proven track record of consistently achieving high standards and delivering objectives
  • Proven track record of consistently achieving high standards and delivering objectives
  • Ability to receive, process, summarise, interpret and effectively communicate highly complex, sensitive and contentious information where there are barriers to acceptance and resistance to change.
  • Ability to communicate, both written and verbally, in a manner which is clear, fluent and persuasive.
  • Highly developed problem solving and analytical skills and ability to manage highly complex and multi-faceted problems.
  • Knowledge of health intelligence and data sources
  • Financial acumen, including experience of cost improvement methodology.

Personal Attributes

Essential criteria
  • Commitment to values and principles of the NHS and Leading the Chesterfield Way
  • Enthusiastic, pro-active and flexible approach.
  • Well-developed engagement and communication skills.
  • Ability to motivate and coach individuals and teams.
  • Inclusive, inspiring and motivational personal style.
  • Effective and resourceful under pressure
  • Portrays self-belief, self-awareness and drive for improvement.
  • Dynamic with personal impact and highly professional role model.
  • Ability to build excellent working relationships with a range of individuals and all levels and from multidisciplinary professions.

Flexible Working

If you’re looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.

COVID19 Vaccination

Chesterfield Royal Hospital NHS Foundation Trust is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.

UK Points-based immigration system

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications.  Please note that from 1 January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route.  Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK – GOV.UK (

It is vital that you provide full and accurate details of your current immigration status on the application form.  Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years.  Guidance can be found here Criminal records checks for overseas applicants – GOV.UK (

If you are applying for a vacancy in health or adult social care, you may be  eligible to apply for the Health and Care Worker visa instead, which is cheaper to apply for and you do not need to pay the annual immigration health surcharge.


Communications throughout the application process will be via e-mail therefore please check your e-mail account and Trac account regularly. References are also requested by email (where possible). Therefore to speed up the recruitment process please provide an email address for all referees when completing your application form.

If you require any support in completing the application form, please do not hesitate to contact the HR Support Services team on View phone number on and we will be happy to provide assistance.

Please see the attached documents and links in relation to working for Chesterfield Royal Hospital NHS Foundation Trust. In particular, the general conditions of employment and benefits of working for the trust.

This role is part of the integrated health and social care community across Derbyshire, where there are many opportunities to work across different locations and providers developing new and different skills. Whilst this role is initially based in Chesterfield there may be future opportunities to be based at different locations within the health and social care community which we may talk to you about in the future.

Job Category: Health
Job Type: Full Time
Job Location: Chesterfield

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