Customer Service Supervisor: Visa Sponsorship Available

Full Time
Berkshire, Slough, United Kingdom
28,000.00 – 36,000.00 £ / Year

Job Overview:

We are seeking a dedicated Customer Service Supervisor to join our team. The ideal candidate will oversee and manage the customer service team, ensuring high-quality service delivery and customer satisfaction. If you have strong leadership skills and a passion for providing exceptional customer service, we want to hear from you.


– Manage and supervise the customer service team to ensure efficient operations
– Monitor and analyze team performance metrics to drive continuous improvement
– Provide guidance, support, and training to team members
– Handle escalated customer inquiries or issues in a professional manner
– Develop and implement customer service policies and procedures
– Communicate effectively with customers and resolve complaints promptly
– Collaborate with other departments to enhance overall customer experience


– Previous experience in a supervisory or leadership role
– Strong communication skills in English; multilingual abilities, especially in Spanish, are a plus
– Ability to analyze data and make informed decisions
– Proven track record of supervising and motivating teams


  • Company pension
  • On-site parking
  • UK visa sponsorship
  • Work from home


  • Urdu (required)

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Job Category: customer support
Job Type: Full Time
Job Location: United Kingdom

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