Customer Service Manager Up to Salary Not Specified plus benefits NASIR MARKETING (UK) LIMITED , Birmingham

£26k – £40k per annum

Job Details:

Nasir Marketing (UK) Limited, is a commercial energy consultancy based in Birmingham. Our company was founded in 2017 with the aim of saving time and money for our clients. A range of services are offered by our company. These include business Energy, Business Gas, Business Telecoms, and Business Water. Our dedicated team of savings experts helps guide clients through the process of switching utility providers and get them the best deals available. Our comprehensive energy market comparison allows us to take the hassle out of switching a client’s business energy contract with only a few key pieces of information, and as we work with a large number of the UK’s top suppliers, we are able to provide a client with the most current tariffs, at the best rates.
Roles, responsibilities, and Skills
Roles, responsibilities, and Skills Roles and responsibilities include the following but are not limited to.
• Negotiates contracts for energy transactions.
• In case of dispute, act as an intermediary between the supplier and the client.
• Handle Client’s complaints.
• Provide training to junior staff.
• Create a new sales lead.
•Forecasts future energy needs to lower costs for clients. •
• Develop energy product packages for customers.
• Determines the best utility rates for customers.
• Builds and maintains relationships with clients.
• Review contracts with clients before renewal.
• Consult with clients on ways to lower energy costs.
• Examines bids from energy providers and determines which serve clients the best.
• Performs other related duties as assigned.
Required Skills:
Excellent interpersonal skills.
Excellent negotiation skills.
Extensive knowledge of energy products.
Excellent analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to manage the energy needs of customers.
Proficient in Microsoft Office Suite or similar software.
Working Hours:
Monday to Friday 37.50 hours a week.
Company pension
Employee discount
UK visa sponsorship
If applying from outside of the UK, the ability to meet the Skilled Worker Visa requirements e.g. IELTS Skills is necessary, as such our adverts do not discriminate with regards to age, race, gender, colour, creed, religion, sexual orientation, disability, and nationality.

Job Category: Others
Job Type: Full Time
Job Location: Birmingham

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