£23.62k per annum
Job summary
Clinical Support Worker – Outpatients
Division: Planned Care
Care Group: Peri-operative & Critical Care
Band: 2
Salary: £23,615 per annum/pro rata
Interview Date: TBC
We are recruiting for a Clinical Support Workerwho shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
We are looking for an enthusiastic and energetic individual to join our busy Outpatients team. The role involves welcoming patients to the department and assisting the medical team with some clinical procedures.
The role will also require administrative and basic computer work on occasion. The successful postholder will also be expected to assist with clinics at our Gravesend satellite unit (taxi transport is provided).
A willingness to learn new things is essential. You will need to flexible in regard to shift patterns with some weekend and evening work will be required on occasion.
Our values are B old, E very Person Counts, S haring and Open and T ogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
About us
Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time ?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B – Bold
E – Every person counts
S – Sharing and open
T – Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Job description
Job responsibilities
Undertake a range of delegated clinical care duties to deliver agreed plans of care under the supervision of trained staff
Provide excellent customer care skills to ensure patients come first
To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines
Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals
To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care
Prepare medical records prior to patients attending their clinic appointments.
Person Specification
Qualifications
Essential
- Evidence of a General Education e.g. GCSE’s or equivalent
- NVQ 2 in Healthcare/QCF Diploma in Health Level 2 or equivalent in area of speciality or an equivalent level of working experience within a similar role
Knowledge
Essential
- Knowledge and experience of taking clinical observations
- Knowledge of Manual Handling of patients, using lifting aids
- Understanding the requirements of Patient Confidentiality
Experience
Essential
- Customer Care Experience
- Some experience of working as a Healthcare Assistant in a Hospital or Registered Care setting
Values Based Question
Essential
- How do you demonstrate respect and dignity?
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information
Employer details
Employer name
Medway NHS Foundation Trust
Address
Medway Maritime Hospital
Windmill Road
Gillingham
ME7 5NY
Employer’s website
