Location: Norwich Community Hospital, Bowthorpe Road, Norwich NR2 3TU
Salary: £24,070 – £25,670 per annum
Employer: Norfolk Community Health and Care NHS Trust
Contract Type: Full Time
Visa Sponsorship: Available
About the Role
We are looking for an enthusiastic and caring Clinical Support Worker to join the Children’s Centre team at Norwich Community Hospital. This role involves supporting the daily running of community paediatric clinics, conducting pre-clinic assessments, and maintaining high-quality care environments for children and their families.
This is a fantastic opportunity for candidates passionate about child health who want to make a difference in a supportive NHS setting. Visa sponsorship is available for eligible international applicants.
Key Responsibilities
Clinical Duties
- Book and conduct pre-clinic appointments including height/weight measurements, general assessments, and initial observations.
- Assist paediatricians and registered nurses in preparing and maintaining clinical environments.
- Identify and report any changes in a child’s clinical condition to the nursing team.
- Support the emotional wellbeing of children and families during appointments.
- Escort patients to and from other clinical areas when needed.
Administrative Support
- Schedule follow-up appointments and maintain accurate records in System One, ICE, and other NHS systems.
- Provide reception cover, answer queries from families, and handle phone calls professionally.
- Manage stock levels of clinical supplies and equipment; oversee basic infection prevention tasks including toy and room cleaning.
Equipment & Safety
- Maintain and track medical devices; arrange deliveries and collections from families.
- Ensure all waste is disposed of in line with trust protocols.
- Participate in audits and infection control practices under the guidance of registered staff.
Team Communication
- Communicate clearly with patients, relatives, and the multidisciplinary team.
- Contribute to shift handovers, team meetings, and daily clinic coordination.
- Report incidents via Datix and support a culture of learning and improvement.
What We’re Looking For
Essential Qualifications
- GCSE Grade 5 or equivalent in English and Maths.
- Care Certificate or equivalent experience in a healthcare support role.
Desirable Qualifications
- NVQ Level 3 in Health and Social Care or Child Development.
Essential Experience
- Previous experience as a Healthcare Assistant or Clinical Support Worker.
- Ability to work both independently and as part of a multidisciplinary team.
- Basic IT proficiency and accurate record-keeping skills.
Key Attributes
- Polite, professional, and empathetic.
- Reliable, adaptable, and able to remain calm under pressure.
- Committed to patient confidentiality and trust policies.
Benefits
- Generous NHS pension scheme
- 27 days annual leave (rising with service), plus bank holidays
- Ongoing training and development
- Career progression opportunities
- Access to NHS discounts
- Supportive, community-focused work environment
Visa Sponsorship
Applications are welcomed from candidates requiring Skilled Worker visa sponsorship. You must meet the UK Visas and Immigration requirements, including providing a criminal record certificate for countries lived in continuously or cumulatively for 12 months or more in the past 10 years.
How to Apply
Fill the form below to button to begin your application. Ensure your CV and supporting information clearly highlight your relevant skills and eligibility for visa sponsorship.
About Norfolk Community Health and Care NHS Trust
We are proud to be rated Outstanding by the Care Quality Commission. Our trust delivers compassionate, high-quality care across Norfolk, and we’re committed to developing and supporting every member of our team.
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