PBL Care Limited

Birmingham, England

Role Details

Job Title: Health Care Assistant

Reports to: Senior Carer/Care Coordinator

MANDATORY: IN ADDITION TO THE BELOW, YOU WILL BE REQUIRED TO COOK CARIBBEAN FOOD*!

Job Overview: (Note – In addition to these functions, employees are required to carry out such duties as may reasonably be required):

· To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Carer/Care Coordinator

· To support and enable service users to maintain skills and personal interests while delivering person-centered care unique to each individual

· To maintain skills at a current level and undertake such training and development as required, from time-to-time, to maintain and progress knowledge

Location: The service user’s premises – domiciliary

Working Hours: Zero-hour Contract – varied hours

Responsibilities and Duties of the Job

Role-specific Duties: The Health Care Assistant’s responsibilities include but are not limited to the following:

· Ensure that service users are at the heart of care delivery and their wishes and preferences are taken into consideration to enhance their wellbeing

· To contribute to the efficient running of the service

· Support service users to maintain their relationships and connections with the local community

· Ensure care plans and other information about how to support service users are followed

· Be responsible for informing the Senior Carer/Care Coordinator of any changes in the needs of service users

· Be responsible for promoting and safeguarding the welfare of those individuals they support

Working with Others:

· Develop effective working relationships with other employees within the service

· Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users

· If desired by the service user, maintain and develop relationships with their family, friends and other people important in their life

Leading by Example: Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:

· Seek opportunities for personal and professional growth

· Be a role model for other carers and be an ambassador for the service

· Be professional, polite and reasonable at all times

Personal and Professional Development:

· Have a knowledge of, and work within, the Fundamental Standards

· Understand the regulatory framework that governs the service, including the role of the CQC and its requirements

· Commit to achieving the relevant qualifications commensurate with the role

· Attend statutory training and any other training as directed by management

· Understand and follow all policies and procedures relevant to the role

· Be open to learning opportunities

Person Specification

Specific Requirement for Qualifications:

· Good English – written and verbal

· RQF/NVQ qualifications in Social Care

Specific Requirement for Skills:

· Proficient Written Skills –

Maintain all care plans/care records in accordance with the service’s policy

· Leadership Skills –

Ability to induct and orientate new employees to the job role and service

Provide service users with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom

Communicate any problems, concerns or changes to service users’ family members as needed

· Communication Skills –

Carers must build a rapport with service users by establishing personal connections and showing an interest in their lives

Carers must be able to communicate effectively with service users

Carers must have the communication skills to inform colleagues, management and professionals about the needs of service users

· Problem-solving Skills –

Carers need to be able to adapt to and address situations quickly

Plan, develop, implement and assess approaches to promote health and wellbeing, whilst recognising and reporting situations where there might be a need for protection

Specific Requirement for Previous Experience

· Previous experience of working in a similar environment

· Previous experience of working in a similar role

· Experience of working with service users, in particular, those that may have additional support needs

Training and Supervision

All employees are required to attend a variety of training to fulfil our obligations and failure to follow a reasonable request may lead to disciplinary action and failure to attend any mandatory training will prevent you from undertaking any paid work.

The Duty of Care

This is a legal term meaning you have a responsibility towards everyone you come into contact with to ensure they are not caused harm. PBL Care has a responsibility to provide training for you and you have a responsibility to attend that training and adhere to what you are taught.

Training will provide you with the knowledge to give high quality care to your service users, reducing the risk of harm to them and to you.

As with any social or personal care given by you to the service user, the duty of care is absolute and on no account must tasks be performed by you for which you have not been trained.

General

Whilst every effort has been made to outline the main duties and responsibilities of the post, it should be remembered that a document such as this does not permit every item to be specified in detail. Broad headings therefore may have been used; in which case all usual associated routines are naturally included in this job description.

Staff should not refuse to undertake duties not specified but should record additional duties they feel need specific recognition and these will be considered during supervision and again during annual appraisal.

Job Types: Full-time, Zero hours contract

Pay: £11.44-£13.00 per hour

Benefits: