£23.62k per annum
Job summary
Clinical Support Worker – Discharge Lounge
Division: Operations Directorate
Care Group: Corporate
Band: 2
Salary: £23,615 per annum/pro rata
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved.
We are recruiting for a Clinical Support Worker who shares our ambition and vision to deliver the Best of Care by the Best of People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
The successful post holder will be expected to have experience of working as a Healthcare Assistant in a Hospital or Registered Care setting.
Main duties of the job
With strong leadership the day to day experience for our teams is a great one, staff are valued, excellent quality care is provided and the passion for continuous improvement is high.
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. Our excellent benefits package includes onsite childcare facilities, various salary sacrifice schemes and a generous annual leave entitlement.
Flexible working opportunities within the Trust are on the rise, giving employees flexibility on where, when and the hours they work. Timewise Power 50 awards celebrate the achievements of senior business leaders who work part-time, at Medway NHS Foundation Trust we are proud that one of our very own consultant anaesthetists was recognised as Power Part-Timers 2019.
As an employee at Medway NHS Foundation Trust you will be encouraged and empowered to be yourself at your very best through our ‘You Are The Difference’ programme. Our departments across the Trust will give you the opportunity to utilise and enhance your talents to assist us in the development of shaping the future of Medway NHS Foundation Trust.
About us
Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time ?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B – Bold
E – Every person counts
S – Sharing and open
T – Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Job description
Job responsibilities
Undertake a range of delegated clinical care duties to deliver agreed plans of care under the supervision of trained staff
Provide excellent customer care skills to ensure patients come first
To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines
Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals
To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care
Provides support and assistance to professionals in the implementation of plans of care for individual patients
Report any abnormalities and concerns to a registered nurse
Recognise when patients are in pain and discomfort and report to the nurse in charge
Provide reassurance and support to patients, carers and family
Ensure own actions help to maintain quality
To respond to patient requests for non-clinical information to improve communication
Establish and maintain communication with people on routine and operational matters
To act always in a manner which promotes positive working relationships and maintains the professional image of the Trust
Understand and adhere to all Trust policies, guidelines and procedures. In particular, Health and Safety, Fire Safety, Waste Management and Resuscitation policies to maintain a safe working environment for patients and staff
Person Specification
Qualifications
Essential
- Evidence of a General Education e.g. GCSE’s or equivalent
- NVQ 2 in Healthcare/QCF Diploma in Health Level 2 or equivalent in area of speciality or an equivalent level of working experience within a similar role
Knowledge
Essential
- Knowledge and experience of taking observations
- Understanding the requirements of Patient Confidentiality
- Knowledge of Hospital Systems
- Knowledge of Manual Handling of patients, using lifting aids
Experience
Essential
- Some experience of working as a Healthcare Assistant in a Hospital or Registered Care setting
- Customer Care Experience
- Commitment to working in partnership with patients/carers
Skills
Essential
- Ability to follow clear instructions and feed back to senior staff
- Ability to project a professional manner and approach
- Good hygiene skills (e.g. hand washing etc)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information
Employer details
Employer name
Medway NHS Foundation Trust
Address
MMH
75 Windmill road
Gillingham
ME7 5NY
Employer’s website
