GBP 37,338.00 – 44,962.00 per year

Health Jobs UK

Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.==

Job overview

Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT) have an exciting opportunity for an ambitious and highly motivated Business Analyst to join the Trusts established, dynamic programme management office.

The role will be specifically supporting the 24/7 world-leading mental health care pilot project.

BSMHFT have been named as one of six providers nationally, to lead the development of a 24/7 mental health service pilot. This autumn, we will begin a phased opening of a neighbourhood centre in the east of Birmingham, working towards the provision of day and night support to local people aged 18 and over with serious mental illness, by spring 2025. This centre will cover the neighbourhoods of Small Heath, Bordesley Green, and Heartlands – based in the east area of Birmingham.

Funded by NHS England over two years, the pilot will adopt a successful model of mental health care used in other countries. Recognised by the World Health Organization, it is regarded by many of our mental health clinicians as one of the best models of mental health care in the world.

Promoting a person-centred and rights-based approach, the 24/7 centre will bring together all aspects of the community mental health specialist care that we currently offer in this area. This will include crisis care, home treatment, early intervention, community, rehabilitation, and inpatient care integrated into a one team approach – serving a population of 40,000 people.

Main duties of the job

As a business analyst you will be:

Identifying and capturing requirements
Communicating complex processes to various stakeholders
Managing and resolving conflicting information to achieve a consensus
Interpreting user requirements into user stories
Producing scripts for User Acceptance Testing
Supporting the capture of ‘As Is’ and ‘To Be’ business process maps
Supporting the Programme and Project Managers

The successful applicant will need to demonstrate:

BA certification i.e. BCS, IIBA and/or equivalent experience
Educated to a degree level or equivalent
Extensive experience of managing workshops and other requirements gathering activities
Extensive experience of articulating business needs and relaying them to various project audiences to ensure a complete understanding of a deliverable, its capability, and limitations
Ability to work autonomously, including the ability to balance, organise and prioritise own workload
Good understanding of a range of project and business improvement methodologies and tools e.g. waterfall, agile, scrum, MSP, Lean Six Sigma, Kanban, etc.
NHS or relevant industry experience is desirable but not essential

A regular on-site presence is required at various sites across Birmingham and Solihull as determined by the needs of the project.

Working for our organisation

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

Detailed job description and main responsibilities
For further information about the main responsibilities please view the attached job description and person specification.

This role gives the opportunity for hybrid working and you will typically be asked to work in a hybrid way, working from your home and also from Trust HQ at The Uffculme Centre, or any other agreed site.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Person specification

Qualifications and experience
Essential criteria

Formal business analysis qualification – BCS/IIBA foundation level
Educated to degree level or equivalent
Clear and specific evidence of business analysis experience

Desirable criteria

Formal business analysis qualification – BCS/IIBA practitioner level
Continual professional development

Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential, even if this means doing things differently for different people sometimes. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. As part of the selection process you may be required to undergo a Disclosure and Barring Service (DBS) check, however all cases of criminal record history are dealt with on a case by case basis.

Please note, if applicable for your role you will be required to cover the cost of your DBS certificate. This will be deducted from your salary over 3 months. You will also be required to sign up to the DBS Update Service before commencement with the Trust.

All successful applicants will be required to complete the Trust’s induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on post) by the end of your first week with us.

If you are successful at the shortlisting stage of the recruitment process we may contact you via email to advise you of the interview details. Please ensure you access your email account from which you applied regularly once the position has closed.

If applicable to your role, the Trust will require you to sign up for the DBS Update Service. The subscription will cost you £13 a year but the Trust will reimburse this. You will be contractually obliged to maintain your subscription.

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK – GOV.UK ( 1 . It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants – GOV.UK (

Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge.

Relocation expenses may be reimbursed subject to eligibility. The policy provides for reimbursement up to £8,000.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer certification / accreditation badges
Documents to download